Dear Apple Inc,
I’ve been using your devices for a number of years now. In fact I have come to rely heavily on both your iPhone and iPad products for my day to day business. Notwithstanding the hopeless battery life on the phone particularly, both products have been pretty reliable.
I have updated the software as new releases have been issued by you to keep my devices up to date. However in using iOS 7.1.2 in recent months you appear to have created a conflict with .PDF file formats. I am now unable to view .PDF files on my devices properly. This is kind of critical to me as I both send and receive a lot of .PDF files.
So my question is really very simple; When (after several months of waiting now!) are you planning to rectify this??
I’m looking forward to the imminent release of the iPhone 6 (or other such name), but my choice to acquire this when released will depend heavily on me being able to access .PDF files properly.
In the interim I will continue to consider switching to a Samsung Galaxy or perhaps the HTC one…